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Patient Participation Direct Enhanced Service

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The practice conducted over the last 3 years the requirements of the NHS England (previously the Primary Care Trust) Patient Participation Direct Enhanced Service. The purpose of this was to engage the patients of the practice in surveying the services offered by the practice by a survey of the patient population. This survey and subsequent action plan were aided by a Patient Reference Group set up in 2012.

In December 2013 and March 2014 we re-surveyed our patients, and the findings were discussed with the Patient Reference Group at a meeting on the 14th January 2014. The practice and reference group at this meeting laid out an Action Plan for practice improvement to be carried out over the year March 2014 to 2015.

The formation and implimentation of the Patient Refrence Group, the survey of 2012, action plan of 2012, the survey of 2013 and action plan of 2013 are laid out below.

Patient Participation Survey and Report 2012 and 2013 remain here as they were

Action Plan 2012

Practice Survey 2012-2013

Practice Survey 2013-2014

Practice Survey 2014-2015


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